Tour Guide Supervisor

  • Full Time
  • Burnaby, BC, Canada
  • $19.50 – $21.50 USD / Year
  • Salary: $19.50 – $21.50

Vancouver Royal Tours

Job Description 
Well established travel agency since 2003 in Burnaby area is currently hiring an experienced Tour Guide Supervisor, who is competent and strong in customer service skills.

We are seeking someone who will need to explain and promote the tour packages in Western Canada to International tourism partners [in B.C. & Overseas].

Since many of our partners are from overseas, such as Europe and Asia, along with a strong English ability, a candidate must have a previous work experience as a tour guide supervisor. Acts as a supervisor, he / she will directly supervise 3 to 4 tour guides at Vancouver Royal Tours.

In facing of the growth tourism in B.C. regions, this person of Tour Guide Supervisor is expected to grow into a managerial position within 2 years.

Hours: 35 hours per week

Terms of Employment: Permanent

Starting Date of Employment: As Soon As Possible

Position Available: 1

Benefits: 2 weeks paid vacations per year


  • Successfully completed at least secondary education [graduated from high school] either within or outside of Canada. You will need to submit a copy [in English] of your highest- level diploma, certificate, degree, or transcript;
  •  Post-secondary education in related field [preferred, but not essential];
  •  Since this is not an entry position, at least 1 year of previous work experience in related to Tour Guide

Supervisor is required;

Ability to deal with a diversity of people in a calm, courteous, and effective manner;

Working knowledge of English ability required in order to promote our travel packages to our partners and international tourists;

Domestic and International travel is required;

Able to deal calmly with emergencies; Attention to detail, combination of sitting, standing, walking.

Work Performed:

Make schedule for tour guides and establish activities procedure;

Seek out both local and international business suppliers [hotels, transportation services, tour providers];

Co-operate with tourists to determine their needs, and advise them appropriate destination in Canada, modes of transportation, travel dates, costs and accommodations;

Monitor and solve problems between departments in a calm manner and prepare reports to the president;

Place order for necessary job related materials and make arrangement for repair or re-purchase;

Strength the knowledge about the historical places in Canada, and possess the information regarding the facts of the historical events and dates of Canada.

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